FAQs

For shipping and returns information, click here.

Who is FatherSOURCETM? 

FatherSource™is the fatherhood resource and program distribution arm of National Fatherhood Initiative®. We provide the highest quality and widest range of fatherhood skill-building printed material, workshop and curriculum kits, training, and technical assistance in the nation. We have distributed over 10.9 million fatherhood skill-building resources.

Our experienced staff can consult with you to develop a customized solution that will meet your and staffing level and budget requirements for serving fathers and their families.

Who uses FatherSOURCE products?

With over 100 products designed specifically for fathers, FatherSource™ resources can be found in human service organizations (e.g. pregnancy resource centers, correctional facilities, churches, community organizations, and military bases) in the U.S. and all over the world.

Can I make copies of your products?

All National Fatherhood Initiative® physical products and online content are copyrighted. Manuals, handbooks, brochures, tips cards, other inventories, and any other instructional materials published by National Fatherhood Initiative®, whether print or electronic, are federally protected against unauthorized reproduction.

Can I purchase your resources from another vendor?

NFI is the sole source provider of all of its resources. We can provide a letter stating this if needed. For this reason, we do not bid on projects and do not sell to third party sellers.

How do I request a Quote?

The fastest and easiest way to request a quote is using the "Quote Request" tool on our website. Watch the video here to learn how.

If you prefer, you may call or email us and we will help prepare your quote. 

What are my Payment Options?

For credit card purchases, we accept Visa and MasterCard. We do not accept AMEX or DISCOVER.

You may also pay using a PayPal account (where you may have a credit card(s) or bank account already linked.) PayPal allows you to setup AMEX, Discover, Visa, MasterCard and more as the payment options on your account.

Orders may also be facilitated via Purchase Order. See details below on purchase order requirements.

Do you accept Purchase Orders?

Purchase orders (PO's) will be accepted from government agencies and private companies or organizations in the United States and Canada. We do not accept purchase orders for orders/shipments in other countries. These must be prepaid by check or credit card.

Acceptable PO's MUST include:

  • Purchase order number
  • Taxes for states in which NFI collects sales tax (CA, FL, ID, IN, KY, MD, SD, and VA)
  • Contact name, email address, and phone number
  • Billing and shipping addresses
  • Proper signature(s)

If any of the requirements listed are not met, the Purchase Order will not be processed and will be returned to the customer for modification. In addition, a signed NFI quote generated by an NFI staff member may act as a PO. 

If you are ordering from our website, fathersource.org and would like to pay by PO, please select "Pay by PO" as your payment method in the shopping art and follow the prompt to upload your PDF PO document.

Your uploaded PO document will then be reviewed by an NFI staff member before the order will be fully processed. Once you have been set up by an NFI staff person to Pay by PO, you will always be able to come back to our website and place an order using the Pay by PO option. 

Purchase orders may also be faxed to 301-948-6776 or scanned and emailed to fathersource@fatherhood.org.

What is your Coupon Code / Promo Code Policy?

Only one promo code may be used per order.

Pricing and Inventory

Prices are subject to change without notification. It is not always possible to keep all titles in stock. We will ship all available publications promptly and back order any out of stock items.